Privacy Policy
Frequently asked questions
Here are some common questions about our company.
Our company specializes in consulting, product development, and customer support. We tailor our services to fit the unique needs of businesses across various sectors, helping them grow and succeed in a competitive market.
You can reach our customer support team by emailing lumixcosmetics1627@gmail.com. Our dedicated team is available 24/7 to assist with any inquiries or issues.
We’re committed to providing prompt and effective solutions to ensure your satisfaction.
We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a 7-day return policy from the date of delivery.
Items must be unused, unopened, and in their original packaging .Proof of purchase is required for returns or exchanges.
If your product arrives defective or damaged, please record an unboxing video showing the condition of the item. This helps us process your return or exchange faster.
- Contact us at lumixcosmetics1627@gmail.com and include your order number, a description of the issue, and the unboxing video.
- We'll guide you through the return process and provide a return address.